With Smart Office Scan Professional Services an expert level of value-added services for Smart Office Scan users is guaranteed. Smart Office Scan Professional Services is at your service to optimize the practical value of Smart Office Scan in your organization. Whether it concerns a technical or commercial training, document workflow optimization or a Smart Office Scan customization, the Smart Office Scan Professional Services team assures you a top quality level of assistance.  

What services do we offer?

Installation
Our team of experts is available to implement Smart Office Scan in any organization. Smart Office Scan Professional Services implements Smart Office Scan in a fast and easy way to make sure that scanning is incorporated  smoothly in your organization. 
Included in a complete installation of Smart Office Scan:

• Installation of Smart Office Scan on the multifunctional device
• Installation of the server application
• Basic implementation of Smart Office Scan in the organization

Additionally purchased connectors to scan directly to business applications will also be installed by the Smart Office Scan Professional Services Team.

Training
The Smart Office Scan Professional Services Team will make sure your team is trained to a top level. We offer several types of training, varying from fully technical to commercial trainings.

In a technical training we can:

• Set up a complete demo environment to show the product
• Give a training of all technical aspects

This can also include:

• A connection to a business application (like CRM/ERP/DMS)
• Connecting with Equitrac
• Connecting with Captaris RightFax
• And more
  

In a commercial training we can:

• Give a live interactive demo
• Offer useful sales tactics
• Give a full understanding of the market evolution
• Hand out sales kits

Consultancy
The Smart Office Scan Professional Services Team offers consultancy based on years of knowledge about scanning. Whether your organization wishes to build a simple archive or to have a complete workflow integration including fax servers, DMS, authentication, security, etc., the Smart Office Scan Professional Services team can help. With all knowledge built from experience obtained at projects with companies worldwide, we can assure that we will utilize our knowledge in order to fully understand your situation and create a complete solution for your company.

Customization
In some cases an end-user may require functionalities in Smart Office Scan which are not available. Every organization has its specific needs and wishes, and utilizes document workflows in a different manner. The Smart Office Scan Professional Services Team can create a specific tailor-made solution for Smart Office Scan in your company to completely integrate the scanning solution in your current workflow. The team will make an inventory of all requirements, timeframes and costs to fit Smart Office Scan into the organization’s workflow. Full support for the customization made is automatically included.